Financial Services

ProCom uses TOPS Software, the industry leader in community association management and accounting software.

  • Accounts Receivable
    • We analyze and make recommendations regarding the association’s collection policy.
    • We bill and collect assessments, to include sending late notices per the association’s collection policy.
    • We offer numerous owner payment options, to include check, money order, e-check, credit card, and recurring ACH debits.
    • We refer delinquent accounts to the association’s legal counsel per the association’s collection policy, and monitor delinquent accounts to assure that legal counsel is doing everything within their power to collect the debts owed.
    • We attend court as the plaintiff’s witness for all collection related trials.
    • We work with the association’s legal counsel and the Board to reduce the association’s delinquency rate
  • Accounts Payable – We pay all association invoices (checks are cut in-house, twice per week), but only after confirming that the work has been satisfactorily completed or that the services have been satisfactorily rendered.
  • Financial analysis
    • We reconcile all association bank accounts monthly.
    • We prepare the annual operating budget for the Board’s review.
    • We regularly analyze the association’s reserve cash accounts and make investment recommendations.
    • We regularly analyze the association’s reserve study and make recommendations to the Board.
  • We produce monthly financial reports for the Board’s review.
  • We perform a fiscal year-end closeout.
  • We grant the association’s auditor full access to the association’s records and a private workspace in our office during the tax prep and auditing season.
  • We provide physical and electronic record keeping, to include full encryption and backup of all electronic data, per industry best practices.
Hours of Operation

Mon – Thur: 8:30 AM to 5:00 PM

Fri: 8:30 AM to 1:00 PM

For after-hours emergencies,
please call (410) 721-0777 Ext. 110

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