Professional Community Management, Inc. (“ProCom”) has been serving Maryland community associations since 1991. ProCom’s mission is to provide the highest level of HOA management and consulting services so that our Boards of Directors are successful in making their communities great places to live.
We accomplish this by providing our managers with a reasonable workload, by providing our managers with support from above and below, and through our industry leading training and development program. As a result, ProCom managers have the knowledge, experience, and time to provide individualized attention to their communities, to be proactive, and to help their Boards accomplish their goals.
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Don’t just take our word for it — see what our customers have to say!
ProCom responds immediately to homeowner and Board requests. The Board packets are thorough and the management reports include the perfect amount of information, which helps the Board run efficient and effective meetings. I would highly recommend ProCom to any HOA in need of a management company.
Gloria C. – Board Member
We have been with ProCom since 2014, and since turnover, the level of service has dramatically improved. Items that previously took months to complete now take days or weeks. We are getting a lot more done at our monthly Board meetings as a result of the thorough Board packets that are delivered a week before each meeting. ProCom has been very professional and polite in their communication with the Board, and most importantly, our homeowners and residents.
Charlie M. – Board Member
We hired ProCom in 2015, and our Board has been very pleased with the high level of professional service we are now receiving. Our prior management company did not return calls with any consistency and never followed up. They rarely if ever prepared a Board packet, and it was frustrating having to deal with their corporate office – which was not local – for even the simplest of requests. The positive experience that our community has had with ProCom’s integrity, professionalism, and quality of service is an enormous improvement from our former management company.
David M. – Board Member
Our community has been managed by ProCom for over 15 years. They know the governing documents and are quick to proactively communicate issues with the Board if and when they arise. I will miss working with everyone at ProCom, but I leave knowing that our association remains in good hands.
Elizabeth T. – Former Board Member
As a prior Board member for the past eight years, I can confidently say that we were always completely satisfied with ProCom’s services and the managers assigned to our association. They worked hard to provide a high level of customer service, to help the Board accomplish their goals, and were very attentive to our needs. Even though I am no longer a member of the Board, I would be recommend them to any community in need of a management upgrade.
Carl R. – Former Board Member